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if your washer fills with water but doesnot agitate or spin, you may need to reset your washer motor. the hydrowave washer is equipped with a direct-drive system. this system does not require a transmission to agitate or spin. so, the motor takeson a larger role in the drive system. if your washer senses something unusual,for example, a power spike, an unbalanced load, or adisruption in power, it may send a fault code to your motor.
this fault code can shut down the drivesystem. the drive system could very well be fine, you as a consumer can reset the motor. no tools are required. please followthese 3 easy steps. one: power down the unit by unplugging the washer from the outlet. two: wait approximately one minute and plug the washer back into the outlet. three: you now have 30 seconds
after the unit is powered up to lift andlower the lid six times. once you start lifting and lowering thelid, you must complete the cycle six times within 12 seconds. in order to perform this actioncorrectly, look at the underside of your lid andyou will see a magnet in the front right corner. when the lid is closed, this magnetactivates the lid switch
which is just below the little plasticrectangle that the magnet rests on in the closedposition. on some, but not all models, you may hear the lid switch clicking as you raise and lowerthe lid. regardless of your model and whether or not you hear the clickingsound, just make sure to fully close the lid as instructed. you only need to lift the lid two inches
to break this connection. your motor is now reset. begin by running a small load without placing clothes in theunit. if the unit fills and starts agitating, you can place your clothesinside and complete the wash cycle. if the unit does not agitate or if after several loads of clothing yourwasher stops again, please call for service: 1-800-ge-cares.
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