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hi peg from sony i'm going to talkabout the power indicator led light on your sony tv and how you can use thislight to diagnose the state of your tv if your sony tv is plugged in andgetting power even when it's not turned on you should see a red led light toindicate that the tv is in standby mode if you do not see a red or green lighton the tv check to make certain that the tv power cord is plugged in firmly into the back of the tv check the other end of the cord tomake sure that it is plugged into a working outlet if your tv is plugged into a power strip make sure that the power strip itself isturned on
or try plugging the tv directly into awall outlet many bravia tvs also have apower cut off switch on one side which turns the power off completely make sure that this power switch is setto on and then turn on the tv with the supplied remote when you press the power button on yourbravia tv remote control the led should change from red togreen to show that the tv is on and working if the power button on your tv remotedoes not work to turn the tv on try turning the tv on with the built-inpower button
the built-in power button can be foundon the side bottom or top of the tv depending on the model if the tv powers on with the built-inpower button then try changing the batteries on yourremote control or move any items from in front of thetv which might block the remote signal if the power light has still not changedfrom red to green when you attempt to power it on and the tv is connected to the internet it is possible that an update is beinginstalled to the tv
via the internet connection wait for five to ten minutes and thentry turning the tv on again on some models the power led willchange to orange or yellow while the tv is installing an update if your tvs power led will notturn green but instead consistently stays red while flashing off and on unplug the tv from an electrical outlet and disconnect any equipment connectedto it leave it off for about five minutes
then before connecting any other equipment plug the power cord back in you should now be able to turn your tv on now if you are still seeing a redflashing light and the tv will not power on we need to do a factory reset point the remote control at the front ofthe tv and hold down the up arrow button on the remote while holding down the up arrow button pressand release the power button on your tv this resets your tv to factory settings
you should now be able to turn on your tv if this has not resolved your situation or you have further questions you shouldvisit us at esupport.sony.com for further troubleshooting steps for more tips tricks and how-to videosplease visit us at esupport.sony.com or on our sonylistens youtube channelthank you
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