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hi, i am tatiana from sony and i'mgoing to show you how to perform a factory reset on your sony 4k tv. if your tv light turns red and blinkseight times, you will need to perform a reset to return the tv to itsfactory settings. begin by unplugging the tv power cordfrom the electrical outlet. allow the tv to remain without powerfor one minute and then plug the power cord back into the electrical outlet. the tv will automatically turn on. next, we will perform a factory reset.
after a picture or display informationappears press and hold the up arrow button on the remote control as you point it towards the tv. while holding the up arrow button, tapthe power on button on the side of the tv until a reset message is displayed. if the reset is successful, the tvwill momentarily display a reset message on the lower left-hand corner ofthe screen. release the up arrow button on the remotecontrol and wait for the tv to complete the reset. if the tv did not display areset and it starts automatically release all buttons and performa reset again.
once you have completed a reset, you willland at the setup screen. go through the initial setup and customizeyour settings. once complete, press the home button. go to settings. locate product support. locate software update and follow the steps. i hope you have enjoyed this video. formore tips, tricks, and how-to videos, please visit us at esupport.sony.com or on our sony support usa youtube channel. thank you.
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